Primjena potpunog upravljanja kvalitetom u grafičkoj industriji

Krsnik, Ana (2009) Primjena potpunog upravljanja kvalitetom u grafičkoj industriji. Diploma work - Pre-Bologna programme. Grafički fakultet. [Mentor: Milčić, Diana].

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Abstract

Potpuno upravljanje kvalitetom teži kroz postizanje visoke kvalitete proizvoda i procesa, zadovoljiti potrebe, zahtjeve i očekivanja kupaca. Glavni cilj TQM-a je buđenje svijesti o kvaliteti u svim procesima na svim razinama organizacije. U grafičkoj industriji, TQM pristup ne podrazumijeva samo ostvarenje vrhunske kvalitete grafičkih proizvoda već njegovo djelovanje na sve tehnološke procese jer svaka greška uzrokuje kašnjenje što dovodi do pada kvalitete. Diplomski rad prikazuje rezultate istraživanja primjene potpunog upravljanja kvalitetom u grafičkoj industriji. Pokazuje rezultate na kojim procesima unutar organizacije je moguća primjena TQM-a.

Item Type:	Diploma work - Pre-Bologna programme
Mentor name:	Milčić, Diana
Defence date:	2009
Abstract in english:	Total quality management (TQM) strives to satisfy the needs demands and customer expectation through achievement of high quality products and processes. Main goal of TQM is raising consciousness about quality in all processes on all levels of organization. In graphics arts industry, TQM approach does not implies only the realization of quality printing products, but its effect on technological processes for every mistake causes delay which leads to a drop in quality. Graduate paper presents research results of use of total quality management in graphics arts industry. Shows results on which of the processes within the organization is application of TQM possible.
Uncontrolled Keywords:	Kvaliteta, Potpuno upravljanje kvalitetom, Grafička industrija
Keywords in english:	Quality, Total Quality Management, Graphics arts industry
Subjects:	TECHNICAL SCIENCES > Graphic Technology
Institution:	Grafički fakultet
City:	Zagreb
Number of Pages:	42
Callnumber:	mil 2009 krs
Inventory number:	D746
Status:	Unpublished
Date Deposited:	15 Nov 2013 21:35
Last Modified:	20 May 2014 08:01
URI:	http://eprints.grf.unizg.hr/id/eprint/709

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