Razvoj funkcije kvalitete

Mladineo, Marija (2011) Razvoj funkcije kvalitete. Diploma work - Pre-Bologna programme. Grafički fakultet. [Mentor: Milčić, Diana].

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Abstract

Razvoj funkcije kvalitete skup je snaţnih alata za razvoj proizvoda razvijen u Japanu koji sluţi za prijenos kontrole kvalitete iz proizvodnog procesa u novi proizvod kroz proces razvoja. Glavne znaĉajke Razvoja funkcije kvalitete jesu usredotoĉenost na potrebe trţišta korištenjem stvarnih izjava kupaca (navedenih kao Glas kupaca), njegova uĉinkovita primjena u sklopu multidisciplinarnoga timskog rada i korištenje sveobuhvatne matrice (Kuća kvalitete) za dokumentiranje informacija, opaţanja i odluka. U eksperimentalnom primjeru plastiĉne boce za vodu, tj. PET ambalaţe, prikazani su i detaljno objašnjeni svi koraci koji su sastavni dio metode Razvoja funkcije kvalitete.

Item Type:	Diploma work - Pre-Bologna programme
Mentor name:	Milčić, Diana
Defence date:	9 July 2011
Abstract in english:	Quality Function Deployment (QFD) is a set of powerful product development tools that were developed in Japan to transfer the concepts of quality control from the manufacturing process into the new product development process. The main features of QFD are a focus on meeting market needs by using actual customer statements (referred to as the Voice of the Customer), its effetive application of multidisciplinary teamwork and the use of a comprehensive matrix (called the House of Quality) for documenting information, perceptions and decisions. In the experimental example for the plastic water bottle are shown and explained in detail all the steps that are an integral part of the QFD method.
Uncontrolled Keywords:	Razvoj funkcije kvalitete; Glas kupaca; Kuća kvalitete
Keywords in english:	Quality Function Deployment; Voice of the Customer; House of Quality
Subjects:	TECHNICAL SCIENCES > Graphic Technology
Institution:	Grafički fakultet
City:	Zagreb
Number of Pages:	38
Callnumber:	mil 2011 mla
Inventory number:	D929
Status:	Unpublished
Date Deposited:	15 Nov 2013 21:44
Last Modified:	02 May 2014 09:22
URI:	http://eprints.grf.unizg.hr/id/eprint/1261

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