„Six sigma“ metodologija i njena primjena na smanjenju broja reklamacija ambalaže od valovitog kartona

Vrkić, Marko (2018) „Six sigma“ metodologija i njena primjena na smanjenju broja reklamacija ambalaže od valovitog kartona. Master's thesis - Graduate Programme. Grafički fakultet. [Mentor: Lajić, Branka].

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Abstract

Tema ovog diplomskog rada je „Six sigma“ metodologija i njena primjena na smanjenju broja reklamacija ambalaže od valovitog kartona. U ovom radu objasnit će se osnovni pojmovi „Six sigma“ metodologije te provođenje metodologije prema DMAIC metodi. Opisat će se neki od alata za provođenje metodologije te njihovo korištenje kroz 5 faza za poboljšanje postojećeg procesa (Definiranje, Mjerenje, Analiziranje, Poboljšanje, Kontrola). Prikazat će se primjena metodologije na rješavanju problema reklamacija ambalaže valovitog kartona. U prvom dijelu opisat će se karakteristike valovitog kartona, sirovine za njegovu izradu, vrste valovitog kartona i vrste vala koji se nalaze unutar njega. U drugom dijelu opisat će se tehnika fleksotisak te strojevi koji služe za preradu valovitog kartona. Treći dio predstavit će „Six sigma“ metodologiju, njezinu povijesti te razine certificiranja i uloge tima u „Six sigma“ projektima. Poseban naglasak stavit će se na DMAIC metodu pri čemu se objasniti sve faze metode te neki od alata koji se koriste za njezino provođenje. Također, navest će se DMADV metoda koja se provodi prilikom dizajniranja novog procesa te faze njezina provođenja (Definiranje, Mjerenje, Analiziranje, Dizajniranje, Provjera). Eksperimentalni dio uključivat će rad na stvarnom projektu „Smanjenje broja reklamacija proizvoda“ kojemu je cilj smanjiti broj reklamacija ambalaže valovitog kartona. Prikazat će se provođenje projekta kroz DMAIC faze s alatima koji se koriste prilikom primjene „Six sigma“ metodologije.

Item Type: Master's thesis - Graduate Programme
Mentor name: Lajić, Branka
Thesis Committee: Pasanec Preprotić, Suzana and Lajić, Branka and Donevski, Davor
Defence date: 17 July 2018
Abstract in english: The theme of this master thesis is "Six Sigma" methodology and its application on reducing the number of corrugated cardboard packaging complaints. This paper will explain the basic concepts of "Six Sigma" methodology and its implementation according to the DMAIC method. There will be described some of the tools used for the implementation of the methodology and their use through five stages for improving an existing process (Define, Measure, Analyze, Improve and Control). The application of the methodology for solving problem of corrugated cardboard packaging complaints will be presented. The first part will present the corrugated cardboard, raw materials for its making, corrugated cardboard types and types of waves inside it. The second part will present the technique of flexographic printing and machinery used for the processing of corrugated cardboard. The third part will present the "Six Sigma" methodology, its history, levels of certification and the role of the "Six Sigma" projects. Special emphasis will be placed on the DMAIC method, explaining all its stages and some of the tools used. The DMADV method, implemented when designing a new process, and its stages will also be mentioned (Define, Measure, Analyze,, Design, Verify). The experimental part will include work on an actual project named „Reducing the number of product complaints” which aims to reduce the number of corrugated cardboard packaging complaints. The project will be implemented through the DMAIC stages with the tools used during the implementation of the "Six Sigma" methodology.
Uncontrolled Keywords: Six sigma, DMAIC, ambalaža, fleksotisak, valoviti karton
Keywords in english: Six Sigma, DMAIC, packaging, flexographic printing, corrugated cardboard
Subjects: TECHNICAL SCIENCES > Graphic Technology
Institution: Grafički fakultet
City: Zagreb
Number of Pages: 63
Callnumber: LAJ 2018 VRK
Inventory number: DB718
Depositing User: Nina Jelača
Status: Unpublished
Date Deposited: 04 Sep 2018 08:14
Last Modified: 04 Sep 2018 08:14
URI: http://eprints.grf.unizg.hr/id/eprint/2864

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